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Refund Policy

Last updated: August 8, 2026

REFUND POLICY

Effective Date: 8 August 2026

This Refund Policy applies to paid subscriptions purchased from JustChecker, operated by Omprem Infotech Private Limited.

1. Refund Window

A customer may request a refund within 24 hours of the original subscription purchase or applicable subscription renewal payment.

Refund requests submitted after this 24-hour period may generally be declined, except where a refund is required under applicable law or where we determine otherwise at our discretion.

2. Eligibility

To request a refund:

  1. The payment must be successfully captured.
  2. The request must be submitted within the applicable 24-hour period.
  3. The request must relate to the relevant subscription payment.

We may review refund requests to prevent fraud, abuse or repeated misuse of refund facilities.

3. Refund Amount

Where a refund is approved, the eligible amount will be refunded to the original payment method, subject to the payment provider's processing procedures and applicable law.

We will not intentionally charge a separate refund-processing fee to customers for a standard eligible refund.

4. Payment Gateway Charges

Payment gateways may charge processing fees when a payment is successfully processed. Such charges may not be returned to us when we issue a refund.

For eligible refunds, the customer-facing refund amount will be determined according to this Refund Policy and applicable law. Any non-recoverable payment-processing cost may therefore be borne by Omprem Infotech Private Limited.

This is important because Razorpay's current documentation states that normal refunds do not carry a separate refund fee, but the original transaction fee and applicable taxes are not reversed.

5. Refund Processing Time

After we approve a refund, the payment provider/bank may require additional time to credit the amount to the customer's account.

The time displayed by the payment provider may therefore be different from the time taken by us to approve the refund.

For example, Razorpay currently states that normal refunds can take around 7–10 business days to reflect depending on the payment method.

6. Fraud and Abuse

We may refuse or restrict refunds where we reasonably believe there is:

  1. Fraudulent activity
  2. Payment abuse
  3. Repeated refund abuse
  4. Account manipulation
  5. Violation of our Terms

This does not limit any rights that cannot legally be excluded.

7. Cancellation

You may cancel your subscription according to the cancellation functionality available in your account.

Cancellation does not automatically mean that a refund will be issued. Refund eligibility is determined under this Refund Policy.

8. Statutory Rights

Nothing in this Refund Policy is intended to remove or restrict any consumer right or statutory remedy that cannot legally be excluded.

9. Contact

Refund requests may be submitted to:

Email: connect@ompreminfotech.com

Omprem Infotech Private Limited

Gaur City Center, Sector 4, 12th Floor, O-1268,

Greater Noida West, Uttar Pradesh – 201301, India